TERMS AND CONDITIONS FOR BOOKINGS AT Mill Farm Holiday Cottages FIley YO14 0HH Season 2020/2021.

Please read the following and if you do not understand please email or telephone for clarification.

1.The availability calendars is as up to date as possible however as cottages are advertised on several different websites please telephone to check for availability. We do not guarantee dates are available until you have spoken to us.

2.All bookings must be followed up by a deposit on same day of 25%, via bank transfer, of total the cost of the holiday or if the booking is within 6 weeks of the arrival date then payment in full is required.

Final payments are required 6 weeks before the arrival date. All bookings will be confirmed by email once the deposit/full payment has been received. If no deposit is received within 5 days of booking, we will cancel the booking. A bond may be asked for at booking which will be refunded less any damages caused by your group after departure.

4.No pets / animals are allowed.

5.No booking is binding until confirmed by email or in writing by the Owners after receipt of the deposit or full payment.

6.We reserve the right to refuse a booking.

7.We will endeavor to ensure the accommodation is available, but if it becomes unavailable for

any reason our liability will be limited to a maximum of a full refund of any monies paid by you. If we have

to vacate you from the property during your stay we will refund a proportion of your payment pro rata.

We will not be responsible for finding or the cost of alternative accommodation if we must cancel your booking. We will not be liable to refund you for any costs you may have paid to any third party in connection with your holiday (including, without limitation, fees for travel, entertainment, activities, or insurance).

Your Booking is made as a consumer for the purpose of a holiday, and you acknowledge that we will

not be liable for any business losses howsoever suffered or incurred by you.


If due to you having to leave because of covid 19 no refund will be given if you leave during your stay, unless it is because of a government lock down relating to covid19. In which case the refund will be pro rata.

8.If you have to cancel a booking please email or telephone immediately, so that we can make every effort to re-let the property. Cancellation will then be confirmed by us by email or in writing. If re-let you will receive a refund less the deposit and any advertising costs/fees incurred. If we are unable to re-let you will be held liable for the full amount of the booking, if within six weeks of arrival or if less than 6 weeks any amount paid to us.

You are strongly advised to take out holiday cancellation insurance.

9.The accommodation is available from 4.00 p.m. on the day of arrival, please do not arrive earlier,

your keys will not be available for collection until this time. The accommodation must be vacated by

10.00 a.m. on the day of departure.10.


You are responsible and liable for any breakages or damage that you cause to the accommodation or its contents. Please report these as soon as they occur. This is self-catering property and is priced accordingly therefore the accommodation must be left clean and tidy .We reserve the right to enter the property in case of emergency maintenance or repair.

11.No responsibility will be accepted for any damage or loss to vehicles or property whilst on the site or in the accommodation. All items and property should be used only as it is intended for.

12.Noise should be kept to a minimum especially at night and after 10.30 please be as quiet as possible to avoid annoying your neighbours.

13.In no circumstances may a cottage be occupied by more than the maximum number of people stated at time of booking. The total number of people staying and their names must be given at the time booking. Only the adults and children named at booking can stay at the property. Any change before or during the let from the people named at booking and on the booking form must be notified to the owners before their arrival. The Owners reserve the right to refuse or terminate admission if these conditions are not observed. The accommodation is let for holiday purposes only.

(see covid rules)

14.Care should be taken with motor vehicles on the drive and should not exceed 5 mph either in the

drive or on the slip road.We not be held liable for any damage caused to vehicles or property on the premises.

15.All properties are non smoking.

16.Children must be always supervised.

17.The free Wi-Fi is subject to availability and should not be relied upon ....no responsibility will be

accepted in the case of it not being available for any reason and it should not be relied upon for any


18.Bed linen is provided.Towels are not provided.


A booking contract will be given through third party letting agencies which will state the terms and conditions of

your booking through them, any conditions mentioned above will be in addition to the contract

given by a third party.